Privacy Policy for Community of Hope 2:16

At Community of Hope, we value your trust and are committed to protecting your personal privacy. This Privacy Policy explains how we collect, use, share, and safeguard information when you visit our website, submit online forms, volunteer, make a donation, or participate in our programs and events.

 Information We Collect
Depending on how you interact with Community of Hope, we may collect personal information that you voluntarily provide, including:

  • Contact & Inquiry Information: Your name, mailing address, email address, phone number, and messages submitted through our online contact or registration forms.
  • Volunteer & Program Information: Your areas of interest, scheduling availability, emergency contact details, and signed agreements or waivers.
  • Donor & Financial Information: Your name, contact details, donation amount, and transaction history when you make a financial or in-kind contribution. (Note: Online payment card or bank details are processed securely through encrypted third-party payment processors and are not stored directly on our website servers.)
  • Photos, Videos, & Media: Photographs or video recordings taken during Community of Hope events, volunteer activities, or community programs, or photos you voluntarily share with us.
  • Basic Website Data: Standard technical information (such as browser type, device information, and cookies) used to keep our website functioning smoothly and understand site traffic.

 How We Use Your Information
We use the information we collect strictly to carry out our mission and serve our community, including:

  • Responding to inquiries, service requests, and general messages.
  • Coordinating volunteer schedules, placements, and emergency safety contacts.
  • Processing donations, issuing tax receipts, and maintaining accurate donor records.
  • Sharing organizational updates, newsletters, impact stories, and event invitations.
  • Highlighting our community impact through photos and videos on our website, social media, and printed materials (in accordance with any applicable photo releases or opt-out requests).

Text Messaging (SMS) Communications
If you provide a mobile phone number and opt in to receive text messages from Community of Hope (such as volunteer shift reminders or weather updates), we will only use your number for organizational communications. We never sell or share mobile numbers with third parties for marketing purposes. You may opt out of receiving text messages at any time by replying STOP to any message or contacting us directly.

How We Share and Protect Your Information

  • No Selling or Trading: Community of Hope never sells, rents, trades, or leases donor lists, volunteer records, or personal information to outside marketers or third parties.
  • Trusted Service Providers: We may share limited information with secure third-party tools that help us operate—such as website hosting, email newsletter platforms, or payment processors—who are required to keep your information confidential.
  • Security Safeguards: We use secure website encryption (SSL) and restrict internal access so only authorized staff and coordinators can view sensitive records.

 Children's Privacy
Our website and online forms are not directed to children under the age of 13, and we do not knowingly collect personal information directly from minors without verifiable parent or legal guardian consent. If a minor wishes to volunteer or participate in our programs, a parent or guardian must submit the required registration and consent information on their behalf.

Links to External Websites
Our website may contain links to partner organizations, community resources, or third-party donation portals. Community of Hope is not responsible for the content or privacy practices of external websites, and we encourage you to review the privacy policies of any outside site you visit.

 Your Choices, Photo Preferences, & Rights
You are in control of your personal information and may contact us at any time to:

  • Update or correct your contact, volunteer, or donor information.
  • Opt out of receiving future emails, newsletters, or fundraising communications.
  • Request that a specific photo or video featuring you or your minor child be removed from our website or social media channels.
  • Request that we remove your personal records from our active files (subject to standard financial and tax record-keeping laws for donations).

Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our programs or legal requirements. Any updates will be posted on this page with an updated effective date.

Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

  • Organization: Community of Hope
  • Email: info@communityofhope216.org
  • Phone: (218) 600-6520
  • Address: Community of Hope 2:16 | PO Box 192 | Cloquet MN 55720

Effective Date: November 12, 2026

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